Support & Contact

Have a question, suggestion, or need help with the extension or payments? We're here to assist you!

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General & Technical Support

For any questions, suggestions, bug reports, or feature requests, feel free to reach out via email. We typically respond within 24-48 hours.

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Payment & Billing Assistance

Need help purchasing Pro from your country? Having trouble with card checkout, bank declines, invoices, or instant activation?

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What We Can Help With

Don't hesitate to contact us for any of the following:

  • Payment assistance, country currency support, and corporate invoices
  • Bug reports and technical issues on web table extraction
  • Feature requests, suggestion for new tools and formats
  • Assistance with pagination, Draw-to-Extract, or custom layouts
  • General feedback and improvements

Frequently Asked Questions

Why isn't the extension detecting my table?

Some tables use non-standard HTML structures. Try refreshing the page or clicking the extension icon to manually scan for tables, or use Draw-to-Extract to box any visual grid. If the issue persists, please email us with the website URL.

My card or payment was declined on the Pricing page — how do I fix it?

Most bank declines are due to international security filters. In your mobile banking app, ensure "International Transactions" and "Online E-Commerce" are toggled ON. Virtual cards from Wise or Revolut also work seamlessly. If you still have trouble, email us at chiraggarg032@gmail.com for priority assistance.

How does Pro activation work after payment?

If you purchase using your Google account (Gmail), Pro syncs automatically across all your devices. If you use a non-Google email, you receive an instant 6-digit PIN on screen and by email to sign in via the extension popup.

Can I export multiple tables at once?

Yes! Use the selection feature to select multiple tables, then export them all together as separate worksheets in a single Excel file.

Is my data safe?

Absolutely. The extension processes all data locally in your browser. No data is ever sent to external servers. Your privacy is our priority.

How do I report a bug or request an invoice?

Send an email to chiraggarg032@gmail.com with your query, payment ID, or details, and our team will get back to you promptly.